I believe this is called “setting expectations” – Top Obamacare official sees problems, would be ‘surprised’ if it starts well | WashingtonExaminer.com.
Instead, he said, that the public has “to recognize that this is a big thing, it is complex, it does involve a lot of people and a lot of moving parts in terms of technology and other things, but it is happening and we are on schedule, we are hitting our milestones.”
Remind me again what was the problem we’re trying to fix that requires such complexity? KISS
Every now and then you have to step back and wonder if all this high technology, off in it’s own little universe, is laughing at us for our use of “them” to make simple systems so complicated.