What month is this? Oh yea, August and open enrollment starts in a little over 3 months. Vermont fires creator of its ‘unacceptable,’ glitchy ObamaCare site | Fox News.
An estimated 14,000 Vermonters are tied up in “change of circumstance” glitches with Vermont Health Connect. Since CGI launched the site this past October, health officials have received a steady stream of complaints from people unable to make adjustments to plans online.
Chief of Health Care Reform Lawrence Miller explained CGI’s firing in a statement to press.
“For many, Vermont Health Connect works as it should. For others, the system is still failing them and causing deep frustration. That is unacceptable to me, and we will explore every option and take every step to make this system work for all Vermonters,” he said. “Today’s changes are steps in that direction and more can be expected in the coming weeks.”
The Colorado Exchange, Connect for Health Colorado, uses the same contractor as Vermont, Massachusetts, healthcare.gov and Hawaii, CGI. CGI has now been terminated from Vermont, Massachusetts and healthcare.gov.
If I had to say…. being able to change coverage in the middle of a policy period is a Qualifying Life Event and I don’t believe changes have gone all that smoothly in Colorado either. They do seem to have initial sign ups under control if you can do the Medicaid dance. Uugh.